Please note orders do not ship same day - most orders are shipped within 3-5 business days. Orders do not ship on weekends or national holidays.

The shipping timeframe for the shipping speed selected does not start until after our processing time of 3-5 business days before shipping.

Delivery estimates are based on the day shipped and not the day ordered. If you have any concerns about delivery or availability, please contact Customer Care: service@neweracap.ca.

• Free Shipping: Enjoy complimentary shipping on us for orders over $100, except for NT, YT, and NWT (flat rate of $100).
• Under $100: For orders that don't quite hit the mark, we offer a flat shipping rate of $12 across Canada (except for NT, YT, and NWT, which is a flat rate of $100).

Tracking availability varies based on the types of items purchased, the selected shipping method, and the carrier of your item. Please note, it may take up to 48 hours for a carrier to scan your order into the tracking system. This means your tracking number may not provide updates for up to 48 hours.